What is your minimum order quantity (MOQ)?
Our MOQ varies based on the specific motor and customization level. To get an accurate MOQ for your desired product, please contact our sales team. We understand that every business is unique, and we strive to accommodate diverse order sizes.
What industries do your motors serve?
Our motors are widely used in robotics, automation, medical equipment, semiconductor manufacturing, printing, packaging, and other industries requiring precise motion control.
Can you produce quantities below your MOQ?
While we recommend meeting our MOQ to optimize production efficiency, we can consider smaller orders on a case-by-case basis. For samples or small quantities, please reach out to our sales team for personalized assistance.
Do you offer motor customization?
Yes, we excel in custom motor design and manufacturing. Our engineers can work closely with you to develop a motor tailored to your specific requirements.
How long is your production time?
Production time typically ranges from 10 to 30 business days but can vary based on product complexity and order volume. For precise estimates and to view product-specific lead times, please visit our product pages.
How do you ensure product quality?
We uphold strict quality control measures throughout the production process, including material inspection, assembly testing, and final performance verification. We follow industry standards and certifications to ensure product reliability.
What types of motors do you offer?
We specialize in standard or custom frameless motors, including inrunner & outrunner. It includes a range of torque outputs, sizes, speeds, and currents to meet diverse application needs.
What is your warranty policy?
We provide a standard warranty on our products. Specific warranty terms and conditions may differ based on the motor model and purchase agreement. Please consult our warranty documentation for detailed information.
Can getting prototype before mass production?
Yes, we provide digital proofs for your review and approval before starting production. This ensures that the final product meets your exact specifications.
What is your lead time for custom motor orders?
Lead times vary based on product complexity and order volume. Typically, it ranges from 2 to 6 weeks. For exact timelines, please consult with our sales team.